12Return vs. Return Rabbit Comparison


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About 12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.	About Return Rabbit is a returns and exchanges management platform tailored for Shopify brands, transforming the post-purchase experience into a revenue-generating channel by prioritizing exchanges over refunds. Its features include a fully customized, branded returns portal that matches site colors, logos, messaging, and imagery, ensuring consistency with the brand identity. It comes with a sophisticated product recommendation engine and full-catalog exchange functionality, enabling instant exchanges and encouraging upsells. It supports printerless, QR code-based returns, scheduled pickups, in-store drop-offs, and carrier-managed returns to simplify the customer experience. On the back end, merchants benefit from automation tools such as custom business rules that auto-approve or flag returns, tailored return causes, and workflows designed to save time and reduce manual effort.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Retail brands and logistics service providers	Audience Shopify merchants seeking a solution to minimize refunds, boost revenue, and enhance customer loyalty
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing € 495 per month Free Version Free Trial	Pricing $250 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information 12Return Founded: 2010 Netherlands 12return.com	Company Information Return Rabbit United States returnrabbit.com
Alternatives ReturnBear	Alternatives ReturnGO
Returbo	ParcelWILL CWILL
Swap Swap Commerce	Sorted
ReBound	ClickPost
ReverseLogix View All	ReturnBear View All
Categories Returns Management Shipping Warehouse Management	Categories Returns Management
Returns Management Features 3PL / ERP Integration Automated Exchanges Branded Experience Custom Return Policy Inventory Management One-Click Returns Processing Returns Analytics Shopper Self-Service Smart Data Collection Show More Features Shipping Features Air Shipping Bills of Lading Container Shipping Freight Shipping Ground Shipping Import / Export Ocean Shipping Parcel Shipping Quotes / Estimates Shipment Tracking Warehouse Management Warehouse Management Features 3PL Management Barcoding / RFID Category Customization Channel Management Demand Planning Inventory Management Location Control Order Management Purchasing Quality Control Receiving / Putaway Management Returns Management Shipping Management
Integrations Shopify Gorgias Intercom LiveChat Magento ShipHero ShipStation Slack UPS Ready Zendesk Zuora Show More Integrations View All 8 Integrations	Integrations Shopify Gorgias Intercom LiveChat Magento ShipHero ShipStation Slack UPS Ready Zendesk Zuora Show More Integrations View All 4 Integrations
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